Cavisson System Inc.: A leading provider of performance intelligence platform that ensures exceptional customer experience and business efficacy

Everything comes handy in this digital age, and customers have become less appreciative and are difficult to convince. Due to the advancement in technology and easy accessibility of information, product quality among competing brands is almost equal. Hence, for customers, choosing a brand or a company solely depends on exceptional customer experience.

With the increasing competition among all industries, and increasing technology complexity as an enterprise, it is challenging to deliver excellent customer experience.

Addressing these issues, Cavisson System Inc. brings one of the best Performance Intelligent Platform which makes sure customers’ get a remarkable experience. Major brands across all industry sectors count on Cavisson’s product suite to enhance performance, quality, and availability of their enterprise systems and applications.

Cavisson offers end-end Performance Engineering, Monitoring and Diagnostics giving the flexibility to shift left or right across the technology stack. Performance testing and Monitoring using one solution stands out from many competition products which offer only siloed pointed solutions focused on specific area. Cavisson’s performance testing, monitoring, and diagnostics software, helps enterprises maximize up-time and optimize server response time for seamless transactions and exceptional buying experiences, by:Detecting and isolating issues early in the application life-cycle, and Alerting and diagnosing issues quickly anywhere across the enterprise technology stack

We interacted with Anil Kumar, Founder and CTO

Tell us about the company.

Cavisson System Inc. deals in software solutions for Application Performance Engineering. Operating since 2011, Cavisson is a silicon valley based software product company that develops and sells software solutions for Application performance testing, monitoring and diagnostics. Global leading brands use their technology to drive revenue and profitability, by ensuring maximum quality performance and availability of their mission-critical applications. They are used across numerous industry verticals alike –Financial Services, Healthcare, Government, Retail and e-commerce, Technology, Networking, Services, etc.

Which was that point that triggered the growth of the company?

Our company has seen the growth through word of mouth so far. In most of the situation, companies had challenges, and existing solutions could not address their pain points.

Now, there is significant marketing and sales strategy/ planning, also collaborating with world’s top tier SIs to scale in a big way.

What are the products/services the company focuses on? How are your services different from those in the market?

We’ve created an end-to-end, full stack offering in the performance engineering space, which no other company offers today. Our current offering is segmented in two domains – Testing, & Monitoring & Diagnostics. The company ensures maximum availability & reliability of mission critical systems & applications alongside improved business performance – high revenue and low operating costs.

Cavisson was always ahead of its time and had a clear understanding of how the user/customer experience is the primary driver for revenue growth and operational efficiencies. Utilizing Cavisson’s advanced cross-discipline simulation techniques, consumers are able to performance test their applications with real production-like situations & repeatable results to guarantee maximum performance once the application goes live. Cavisson pioneered this concept & named it Internet TrueTM technology. Cavisson also provides a fast, single click root-cause analysis whenever there’s an issue in production. “This is in turn combined with optimized machine learning algorithms for analyzing trends to do anomaly detection. We call this our Key DataTM technology.”

Cavisson’s product suite assists organizations in the creation of this performance tests that represent real-life situations. It provides a real-life measure of customer experience via extremely realistic emulations of the load model and numerous significant parameters that impact including traffic behaviour, exact production transactions, network and bandwidth constraints, & user behavioural patterns such as click-aways & reloads when reaction times are slow, among others.

Some of Cavisson’s transforming mission-critical applications are:

NetStorm: It is a cost-effective, performance-enhancing and easy-to-use appliance for enterprise applications. It is an extremely powerful load generator that provides an accurate estimation of Client Perceived Response Time (CPRT) enabling IT companies to guarantee the Service Level Agreements (SLA).

NetOcean: It is a powerful back-end application simulator that removes dependencies on backend applications and third-party systems to enable faster quality & performance testing and accelerated time-to-market.

NetCloud: It is a Software-as-a-service (SaaS) based powerful load generation and performance testing platform. NetCloud allows enterprises to test and validate the capacity of their production servers.

NetChannel: NetChannel is an easy to use powerful network simulation solution that creates a virtual wide area network (WAN) environment in your lab mimicking a production network environment.

NetDiagnostics: NetDiagnostics Enterprise (NDE) is a comprehensive Application Performance Management (APM) solution for real-time monitoring, diagnostics, and management of distributed processing in your application environment using state of art technologies with minimal overhead.

NetVision: NetVision is a powerful and comprehensive solution to ensure exceptional online customer experience via monitoring responsiveness and ease of interactions with online assets. It offers great insight into customer responsiveness and the ability to record and replay the entire user session along with interactions to determine any anomalies within the application that may affect user experience or revenue.

NetForest: NetForest is the next generation software that makes use of server logs to troubleshoot performance issues and to understand user behavior. It allows its users to slice and dice machine-generated Big Data for decision making insights.

It’s worth a shot!

What keeps an individual motivated and dedicated to their work? Appreciation and incentives are two of the essential factors that keep employees happy and productive. At the same time, the management at Cavisson System Inc provides rewards to their employees who deliver outstanding performances, which motivates others as well to be a winner in whatever they pursue. The categorization of awards falls into two parts, which are team awards and company-wide awards. There are team-building exercises that are organized regularly, and then there are events in which management encourage almost every employee to participate and contribute. Timeouts are one of the best ways to rejuvenate and come back with fresh energy. Many times, the offsite is also planned, so that occurs during a tech refresh and kickoff.

From customers’ point of view

Customers face challenges around high-cost per test, limited storage, server capacity, hardware administration, and production environment problems. They have to depend on third-party back-end or production systems to reduce the total cost of ownership for quality and performance testing. Cavisson’s understand their customers’ viewpoints by ensuring the system that handles expected user load and response time experienced by real user within service level agreements. It also ensures availability by stress testing the system to understand capacity limits, overload the behavior, optimize critical components and remove bottlenecks by conducting performance analysis.

Cavisson offers end-end Performance Engineering, Monitoring and Diagnostics as one comprehensive solution on both on-premise and SaaS platforms. This one end-end comprehensive solution offers horizontal drill down, detect anomalies and provide unified dashboard. Cavisson’s proprietary True Internet and Key-Data capabilities enables true-production like simulation to solve complex business problems.

About The Founder

Anil Kumar is the Founder and CTO of Cavisson System,and is responsible for the overall technical management of Cavisson, delivering the most innovative and high-quality solutions. With 25+ years of experience in the technology domain, Anil has helped to create highly successful technology products at BEA Systems (now part of Oracle) and C-DOT, India. Before Cavisson, Anil was the Founder and CTO at Abeona Networks, which was backed by the most prominent VCs, including Kleiner Perkins, Caufield & Byers (KPCB), and Sequoia Capital. Anil holds an M.S. in Communications Engineering from the Indian Institute of Technology (IIT), Delhi, in India.

“We ensure exceptional customer experience and business efficacy of mission critical applications.”