Epion Health: The Technology That Never Lets You Down

Across the U.S. and the world, there is an evident shortage of physicians. Further, the aging population and policy changes are also challenging the health systems and IDNs. As they are being worked upon to improve the finances, patient outcomes, and workflow efficiencies, digital health strategies are being looked upon as the saviors for new revenue sources and opportunities to contain costs and enhance quality. Epion Health’s solutions derive value with easy-to-use digital technologies that help generate revenue and manage care delivery virtually and in-person, driving efficiency, optimizing clinical and operational workflows, expanding patient access, closing gaps in care and improving the patient experience.

Founded in 2011, Epion Health provides a Software-as-a-Service patient engagement platform at the point of care, beginning with the patient check-in process. Epion provides a variety of mobile health applications and content using a cloud-based application and content management solution. From patient check-in through check-out, it engages the patient and provides tools to enhance the patient/provider experience. Epion Health fully integrates with Electronic Medical Record and Practice Management systems to reduce administrative costs and increase efficiencies. Epion Health is mobile health at the point of care.

“Founded in 2011, Epion Health provides a Software-as-a-Service patient engagement platform at the point of care, beginning with the patient check-in process.”

The Journey

Joe Blewitt and Joseph Hogan came to understand that the more patients were informed about their condition and treatment choices, the more involved they were in their own care, which is crucial because this inspired better outcomes and costs.

So instead of innovating first and finding a use later, they started with the patient and developed a solution that could change lives for the better. Fueled by the mission to use technology to solve real problems for real people, it was time to call in a favor from a friend who loaned them $250K. And with that, Epion – whose name is from the Greek word for soothing pain – was launched to solve a big problem in healthcare: patient education and engagement.

In the beginning, Epion offered content on tablets to educate patients while they were at the doctor’s office. The model caught the attention of the executive leadership team at athenahealth, who, in 2012, invited Epion to partner with them to develop a fully integrated digital check-in product.

Joe and Joseph saw yet another opportunity to create a tool with substantial human benefits. While patient clinical data had transitioned from paper charts to electronic health records, intake remained a sea of clipboards, paperwork, forms, and folders. These outdated manual processes were responsible for a significant increase in errors, denied claims, longer wait times, and general frustration for both patients and practices. The company’s flagship product, Epion Check-in, was then built to make the experience of healthcare a happier one by automating the collection of patient information and payments.

Today, Epion is a leader in patient access and engagement solutions for more than 300 healthcare customers and supports more than ten million patients a year. Epion also offers patient health risk assessments and other solutions to support clinical workflows and facilitate the delivery of value-based care.

Technological innovation grounded in human-centered problem-solving and the desire to do the right thing has set Epion apart from its competitors. It has also drawn the best and the brightest employees who take pride in the work they do every day: improving how healthcare works.

Epion Health Platform 

Epion’s cloud-based, HIPAA-compliant platform provides a safe, secure, and scalable way to exchange healthcare data. Its vendor- and standards-agnostic technology solve interoperability problems, easily integrating with most EHRs and powering standardized health data exchange. And because its patient engagement software platform is cloud-optimized, healthcare organizations never have to worry about lost data, manual updates, or bug fixes – so a great user experience is guaranteed.

Epion Health’s powerful technology platform automates and integrates patient access to alleviate administrative bottlenecks, helping deliver a more consistent, tailored, and delightful patient experience across all touchpoints. Its No. 1 client-rated patient engagement software platform includes solutions designed to deliver measurable value and improves the ability to deliver quality care to patients.

The company’s products are intuitive and easy to use. Epion’s user interface is designed for people of all ages, with powerful features that enhance visibility, reading, organization, and comprehension. Plus, its products work seamlessly with iOS and Android devices— all resulting in products that patients and providers love to use again and again.

The Leader Upfront

Joe Blewitt, CEO

Joe Blewitt is the CEO of Epion Health. He founded the company in 2011 to provide a platform to bridge the gaps in communication between patients and healthcare stakeholders. Prior to Epion, Joe started companies that provided point of care engagement tools to the healthcare industry. His firms designed and manufactured products for most of the world’s top pharmaceutical and medical device companies, including Pfizer, Merck, Stryker, Medtronic, GSK and Novartis.

Joe graduated from the United States Air Force Academy with a degree in aeronautical engineering. He served in the Air Force for more than 25 years as a command pilot and senior officer.

“Epion Health’s powerful technology platform automates and integrates patient access to alleviate administrative bottlenecks, helping deliver a more consistent, tailored and delightful patient experience across all touchpoints.”

“Epion also offers patient health risk assessments and other solutions to support clinical workflows and facilitate the delivery of value-based care.”