Computer technology changed the world forever. In the business world, computers, software, and information technology have become an important and integral part of everyday activities. Information technology in businesses is used in a number of different departments including human resources, finance, manufacturing, and security.
Using information technology, businesses have the ability to view changes in the global markets. One such company that provides impeccable IT service is Nityo Progression Consultancy. Nityo Progression is an IT consultancy service provider of end-to-end business solutions to customers. Established in 1997, Nityo Progression has unparalleled two decades experience in solution design and implementation services.
The company was setup with the sheer hard work of Mr. Ker with the belief to create value for the customer business. Prior to establishing Nityo Progression, Mr. Ker was excelling in his career as a customer service manager. However, he disliked the office politics and decided to switch to providing accounting software solution. Even though he had little knowledge of accounting software, he successfully established Nityo Progression through his sheer hard work and dedication.
“We provide business consultancy services where we analyze your business needs and help to resolve it with a uniquely designed business IT solution just for your business,” says the founder and managing director, Mr. Ker. “We guarantee project success with a proven methodology and committed team. We are a company with a strong corporate culture which allows our people to learn, grow, and excel.”
Nityo Progression has one philosophy: to run a ‘Sustainable’ business by having highly Satisfied Customers, served by Committed Employees. With this philosophy, today the company has more than 50 customers who have constantly been with Nityo Progression for 8 years. The customers entrust Nityo Progression to provide them with Business IT Solution, including ERP, CRM, e-commerce, and mobile solutions. In addition to this, Nityo Progression is also one of the certified Premium Partner for Microsoft Dynamics NAV, CRM, and Dynamics 365.
On every route to success, there are paths laden with challenges and difficulties. But the real winner is he who learns from these challenges. One such challenge for Nityo Progression was the company’s first major project. The project was a painful experience of inadequate understanding of customer business requirement and it resulted in misalignment of expectation.
This challenge provided a stepping stone for the company. Since this first project, Nityo Progression has developed a 7-Stage “On-Target” Project Implementation Methodology.
These steps are:
With this, Nityo Progression guarantees success to every project undertaken with a proven methodology and committed team. Apart from this, another challenge the company faced was in finding a team that could work together toward achieving a common objective. This resulted in stress and interpersonal conflicts. But, Nityo Progression overcame this challenge as well.
It developed a set of core value for every team member to follow. Passion, Responsible, Integrity, Committed, and Cohesive, and Open Mind are the values that every Nityo Progression employee follows. In short, it calls it “P.R.I.C.C.O” Corporate Culture. And the company believes that nothing beats having a strong corporate culture.
The Win-Win-Win Relationship
One of the unique features about Nityo Progression is its sustainable business. Through the sustainable business model, Nityo Progression creates a win-win-win relationship with its customers. Sustainable business is when there are satisfied customers leading to happy employees, which further leads to profitable businesses. And the cycle repeats again. The win-win-win relationship has been a strong reason behind Nityo’s Progression consistent growth as an organization.
Other important assets for the company are a list of long-term customers and a group of committed employees. In addition to this, Nityo’s Progression own Vertical Add-on Solution is another important factor of success. More importantly, the recognition as one of the reputable Business IT Solution Player and Awards from the past 2 years has boosted the company on its path to success.
When it comes to the employees, Nityo Progression gives them information and autonomy to make work-related decisions. Moreover, there’s a tolerance for ‘mistakes’ that are not detrimental. With clearly defined roles and responsibility, constant communication and team building activities, and a strong corporate culture, the employees are well aware how important his/her contribution is.
“We encourage Employee to grow out of their comfort zone,” says Mr. Ker. “Besides Promotion, we are also giving the opportunity to Employee for Role Switching. We also sponsor Employee for courses that can enhance their Professional Profile,” he adds.
Additionally, the company motivates and provides an environment where employees can learn, grow, and excel. And when it comes to conflicts among employees, the company’s strong corporate culture, “P.R.I.C.C.O,” is successful in weeding out undesirable employees at an early stage.
Wall of Fame
Hard work and dedication pays off. Ever since its foundation, Nityo Progression has been serving its customers with the best services and it has received many awards over the years. In 2015, Nityo Progression was recognized as the Promising SME 500. Nityo Progression was awarded the Singapore Top Business Achiever Award and the Singapore Enterprise Awards in 2016. And more recently, the company received the Dun & Bradstreet Business Eminence Awards in 2017.
Meet the Ace
Mr. Mui Chong Ker is the founder and managing director of Nityo Progression Consultancy. He started his career as a computer engineer and was promoted to Customer Service Manager within 6 years. He has donned the role of Sales and Marketing Manager, Project Manager, and Business Analyst. Mr. Ker conferred the first batch of Practicing Managing Consultant (PMC) by SPRING Singapore in 2005. The PMC is certified to provide Business Consultancy to Local SMB Company to improve their business process and productivity.
“We guarantee project success with a proven methodology and committed team. We are a company with a strong corporate culture which allows our people to learn, grow, and excel.”
“We want to be a leading one-stop information technology business solution platform in Asia.”